Privacy Policy

Last Updated: 3 November 2025

This Privacy Policy explains how Akses Konversi (“we”, “our”, or “the Platform”) collects, uses, stores, and protects your personal information when you use our services, including integrations with third-party advertising and analytics platforms such as Meta (Facebook, Instagram, WhatsApp Business), Google Ads, Google Analytics, and TikTok Ads.

By accessing or using Akses Konversi, you agree to the practices described in this Privacy Policy.

1. Introduction

Akses Konversi is a marketing analytics and conversion-tracking platform developed by Akses Digital Indonesia.

We provide tools that help businesses measure advertising performance, track conversion events, and integrate data across multiple digital platforms.

We are committed to protecting your privacy and handling your data responsibly, transparently, and securely.

2. Information We Collect

We may collect the following categories of information:

a. User Account Information

• Name

• Email address

• Login credentials

• Business or account identifiers (if applicable)

b. Advertising & Platform Integration Data

When you connect your accounts through OAuth authorization, we may access:

• Ad account IDs

• Campaign names and performance metrics

• Conversion insights

• Click IDs such as gclid, fbclid, ttclid

• WhatsApp Business events (message entry points, Ref ID)

We only access the data explicitly permitted by you during the authorization process.

c. Technical & Device Information

• IP address

• Device type

• Browser type

• Operating system

• User agent

• Interaction logs within the platform

• Traffic source parameters (UTM, click IDs)

d. Additional Data from Third-Party Login

If you log in using Facebook, Google, or TikTok:

• We may receive your name, email, profile picture, and account metadata strictly according to the permissions you approve.

We do not collect passwords from social login integrations.

3. How We Use Your Information

We process your data for the following purposes:

• To provide analytics, reporting, and conversion insights

• To attribute conversions to the correct advertising source

• To synchronize conversion events to Google Ads, Meta, and TikTok

• To improve ad targeting and campaign optimization

• To maintain platform security and authenticate user access

• To deliver notifications, updates, or product improvements

• To ensure proper integration and troubleshooting support

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Third-Party Integrations

Akses Konversi connects with third-party platforms solely based on user authorization:

Meta (Facebook, Instagram, WhatsApp Business Platform)

Used for:

• Conversion API events

• Ad account performance data

• Ref ID WhatsApp conversation tracking

Google Ads & Google Analytics

Used for:

• Offline conversion uploads

• Ad performance measurement

• Traffic attribution

TikTok Ads Manager

Used for:

• Campaign insights

• Click tracking and conversion attribution

All integrations comply with:

• Meta Platform Policy

• Google API Services User Data Policy

• Google Ads Data Protection Terms

• TikTok Developer Terms of Service

We only access data within the approved scope granted during OAuth authorization.

5. Data Storage & Security

We implement industry-standard security protections, including:

• Encrypted database storage

• Limited access to authorized personnel only

• Regular security audits and vulnerability checks

• Secure API communication via HTTPS/TLS

• Backup and disaster recovery procedures

Your data is stored on secure servers located in data centers that follow international compliance standards.

6. User Rights

You have the right to:

• Access the personal data we store about you

• Update or correct inaccurate or outdated information

• Revoke integration access to Meta, Google, TikTok, or other platforms

• Request account deletion, including the removal of all associated data

• Export or download your data upon request

• Restrict or object to certain types of processing

To delete your account, visit:
https://akseskonversi.com/member/delete-account

Upon request, all data associated with your account will be permanently deleted within 30 days.

7. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve user experience

• Analyze website performance and visitor behavior

• Track conversions and advertising efficiency

• Identify traffic sources

• Maintain login sessions

You may control cookie preferences through your browser settings or our cookie consent banner.

For details, please refer to our Cookie Policy.

8. Data Retention

We retain user and tracking data only as long as necessary for:

• Providing our services

• Meeting legal or regulatory requirements

• Troubleshooting and analytics

When data is no longer required, it is securely deleted or anonymized.

9. International Data Transfers

Some of our service providers or partners may process data in other countries.
Where applicable, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are used to protect your information in accordance with international data protection standards.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated “Last Updated” date.
You are encouraged to review this policy regularly.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us at:
support[at]akseskonversi.com